- Questions?
- (615) 393-6716
This Services Agreement (this “Agreement”) contains the terms and conditions upon which UnsubCentral, Inc., (“UnsubCentral”) grants to UnsubCentral’s customers who choose to use the Services (defined below) (each a “Customer”) a limited license to technology to be used in connection with the hosting and transfer of email suppression list(s) (the “Services”). Please read this Agreement carefully. Customer, by using, accessing, or attempting to interact with the Services in any way, agrees to comply with and be bound and abide by this Agreement, which UnsubCentral may change at any time in its sole discretion without notice, with the revised Agreement taking effect for all users as of the date stated on the posting. Customer waives any right to receive specific notice of such changes or modifications. Consequently, Customer should consult the Agreement regularly. Customer’s continued use of the Services following the posting of changes or modifications would confirm Customer’s acceptance of any such changes or modifications.
2. UnsubCentral Services.
(b) Affiliates. Each Customer Affiliate that wishes to use the UnsubCentral Platform and/or be provided Purchased Services must enter into a separate addendum and/or SOW, which incorporates the terms of this Agreement by reference.
Additionally, Customer must ensure that every mailing and message shall: (1) only be sent to lists of opt-in (preferably double opt-in) recipients and all such recipients have not previously opted-out of receiving any such communication from you; (2) honor any removal or unsubscribe requests within the time period prescribed by CAN-SPAM or other applicable laws; (3) provide a physical mailing address in case a subscriber wants to contact you by mail; (4) collect and store source information on every recipient including (x) the name of the recipient; (y) the date the recipient opted-in; and (z) be able to prove opt-in status; (4) include language in the unsubscribe message of each of the emails it sends to its members or users indicating where each member opted in to receive mail from Customer and whether the message is a recurring mailing or a one-time notification (For example: John, you are receiving this email from Company Name because you opted in to receive special offers at www.yourdomain.com on xx/xx/2010 from 12.234.42.23.); (5) have clear and working unsubscribe instructions at the top or bottom of the message; (6) never confuse or mangle the Internet headers; (7) never harass, threaten or cause distress, unwanted attention or discomfort to a person or entity; (8) not contain or transmit sexually explicit images or other content that is offensive; (9) not contain or transmit any unlawful, harmful, threatening, abusive, harassing, defamatory, vulgar, obscene, or hateful content or content which is racially, ethnically or otherwise objectionable, or which infringes upon the rights of any third party; (10) not impersonate any person, including but not limited to, an official of UnsubCentral or an information provider, or communicate under a false name or a name not entitled or authorized to use; (11) not violate (intentionally or unintentionally) any applicable local, state, national or international law, including but not limited to any regulations having the force of law; and (12) not be a one-time mailing to a list of members after which the membership is deleted and recreated later (any such membership must be a permanent list to which new members subscribe or unsubscribe themselves, which list may be maintained in an external system).